Terms & Conditions
OVERVIEW
This website is operated by WORTHIT. Throughout the site, the terms “we”, “us” and “our” refer to WORTHIT. WORTHIT offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
Article 1 – Definitions
In these terms and conditions, the following definitions shall apply:
Withdrawal period: the period within which the consumer can exercise his right of
withdrawal;
Consumer: the natural person not acting in the exercise of a profession or business who enters into a distance contract with the entrepreneur;
Day: calendar day;
Duration transaction: a distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time;
Durable medium: any means that enables the consumer or entrepreneur to store information addressed personally to him in a way that allows future consultation and unaltered reproduction of the stored information.
Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the cooling-off period;
Entrepreneur: the natural or legal person offering products and/or services to consumers at a distance;
Distance contract: an agreement where, in the context of a system organised by the
entrepreneur for distance selling of products and/or services, up to and including the
conclusion of the agreement, exclusive use is made of one or more techniques for distance communication;
Technique for distance communication: means that can be used for concluding an
agreement, without the consumer and entrepreneur being together in the same room at the same time.
General Terms and Conditions: the present General Terms and Conditions of the
entrepreneur.
Article 2 - Identity of the entrepreneur
Company name: WORTHIT
Business registration number: 94431892
VAT number: NL005083596B87
Bank account number: NL33INGB0107378426
E-mail: info@worthitwear.com
Article 3 – Applicability
These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract and order concluded between entrepreneur and consumer. Before the distance contract is concluded, the text of these general terms and conditions shall be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be inspected at the entrepreneur's premises, and they will be sent to the consumer free of charge as soon as possible upon request.
If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that it can be easily stored by the consumer on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be inspected electronically and that they will be sent electronically or otherwise free of charge at the consumer's request.
In the event that specific product or service conditions apply in addition to these general
terms and conditions, the second and third paragraphs shall apply mutatis mutandis and, in
the event of conflicting general terms and conditions, the consumer may always rely on the
applicable provision that is most favourable to him.
If one or more provisions in these general terms and conditions are at any time wholly or
partially void or annulled, the agreement and these terms and conditions shall otherwise
remain in force and the provision in question shall be replaced without delay by mutual
agreement with a provision that approximates the purport of the original as much as possible.
Situations not covered by these general terms and conditions should be assessed 'in the
spirit' of these general terms and conditions.
Uncertainties about the interpretation or content of one or more provisions of our terms and
conditions are to be interpreted 'in the spirit' of these general terms and conditions.
Article 4 – The offer
If an offer has a limited period of validity or is made subject to conditions, this will be
expressly stated in the offer.
The offer is non-binding. The entrepreneur is entitled to change and adjust the offer.
The offer contains a complete and accurate description of the products and/or services on
offer. The description is sufficiently detailed to enable a proper assessment of the offer by
the consumer. If the trader uses images, these are a true representation of the products
and/or services on offer. Obvious mistakes or obvious errors in the offer do not bind the
entrepreneur.
All images, specifications data in the offer are indicative and cannot be a reason for
compensation or dissolution of the agreement.
Images accompanying products are a true representation of the products on offer. Operator
cannot guarantee that the colours displayed correspond exactly to the real colours of the
products. Each offer contains such information that it is clear to the consumer what the rights and obligations are, which are attached to the acceptance of the offer. This concerns in
particular:
the price, excluding customs clearance charges and import VAT. These additional costs will
be at the customer's expense and risk. The postal and/or courier service will use the special
regime for postal and courier services with regard to imports. This scheme applies if the
goods are imported into the EU country of destination, which is the case in the present case.
The postal and/or courier service collects the VAT (whether or not together with the customs
clearance fees charged) from the recipient of the goods;
any shipping costs;
the manner in which the agreement will be concluded and what actions are necessary to do
so;
whether or not the right of withdrawal applies;
the method of payment, delivery and performance of the agreement;
the period for accepting the offer, or the period within which the entrepreneur guarantees the
price;
the amount of the rate of distance communication if the costs of using the means of distance
communication are calculated on a basis other than the regular basic rate for the means of
communication used;
whether the agreement is archived after its conclusion and, if so, how it can be accessed by
the consumer;
the way in which the consumer, before concluding the contract, can check the data provided
by him under the contract and, if desired, rectify them;
any other languages in which, in addition to English, the agreement may be concluded;
the codes of conduct to which the trader has submitted and the way in which the consumer
can consult these codes of conduct electronically; and
the minimum duration of the distance contract in the case of a duration transaction.
Optional: available sizes, colours, type of materials.
Article 5 – The contract
Subject to the provisions of paragraph 4, the contract is concluded at the moment the
consumer accepts the offer and fulfils the conditions set out therein.
If the consumer has accepted the offer electronically, the trader shall immediately confirm
receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance
has not been confirmed by the entrepreneur, the consumer can dissolve the contract.
If the contract is concluded electronically, the entrepreneur shall take appropriate
technical and organisational measures to protect the electronic transfer of data and shall ensure a secure web environment. If the consumer can pay electronically, the entrepreneur
will observe appropriate security measures.
The entrepreneur may - within legal frameworks - inform himself whether the consumer can
meet his payment obligations, as well as of all those facts and factors that are important for a
responsible conclusion of the remote contract. If, on the basis of this investigation, the
entrepreneur has good grounds not to enter into the contract, he is entitled to refuse an
order or application or to attach special conditions to the implementation, while giving
reasons.
The entrepreneur will include the following information with the product or service to the
consumer, in writing or in such a way that it can be stored by the consumer in an accessible
way on a durable data carrier:
1. the visiting address of the trader's establishment to which the consumer can address
complaints;
2. the conditions under which and the way in which the consumer may exercise the right of
withdrawal, or a clear statement concerning the exclusion of the right of withdrawal;
3. the information on guarantees and existing after-sales service;
4. the data included in article 4 paragraph 3 of these conditions, unless the entrepreneur has already provided the consumer with these data before the execution of the contract;
5. the requirements for terminating the contract if the contract has a duration of more than
one year or is of indefinite duration.
In the case of a duration transaction, the provision of the previous paragraph applies only to
the first delivery.
Each contract is entered into under the suspensive conditions of sufficient availability of
the relevant products.
Article 6 – Right of withdrawal
When purchasing products, the consumer has the option of dissolving the agreement without
giving reasons during a period of 14 days. This cooling-off period starts on the day after receipt of the product by the consumer or a representative previously designated by the consumer and
made known to the entrepreneur.
During the cool-off period, the consumer will handle the product and its packaging with
care. He will only unpack or use the product to the extent necessary to assess whether he
wishes to keep the product. If he exercises his right of withdrawal, he will return the product
to the entrepreneur with all delivered accessories and - if reasonably possible - in the original
condition and packaging, in accordance with the reasonable and clear instructions provided
by the entrepreneur.
If the consumer wishes to exercise his right of withdrawal, he is obliged to inform the trader
of this within 14 days of receiving the product. The consumer must make this known by
means of a written message/email. After the consumer has made it known that he wishes to
exercise his right of withdrawal, the consumer must return the product within 14 days. The
consumer must prove that the delivered goods have been returned in time, e.g. by means
of a proof of shipment.
If the customer has not expressed his wish to use his right of withdrawal or has not returned
the product to the entrepreneur after the expiry of the periods mentioned in paragraphs 2
and 3, the purchase is a fact.
Article 7 – Costs in case of withdrawal
If the consumer exercises his right of withdrawal, the cost of returning the products will be
borne by the consumer.
If the consumer has paid an amount, the entrepreneur will refund this amount as soon as
possible, but no later than 14 days after the withdrawal. This is subject to the condition that
the product has already been received back by the entrepreneur or conclusive proof of
complete return can be provided.
Article 8 - Exclusion of the right of withdrawal
The entrepreneur can exclude the consumer's right of withdrawal for products as described
in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if the trader has
clearly stated this in the offer, at least in good time before concluding the contract.
Exclusion of the right of withdrawal is only possible for products:
1. brought about by the entrepreneur in accordance with the consumer's specifications;
2. which are clearly personal in nature;
3. which by their nature cannot be returned;
4. which can spoil or age quickly;
5. the price of which is subject to fluctuations in the financial market over which the
entrepreneur has no influence;
6. for single newspapers and magazines;
7. for audio and video recordings and computer software whose seals have been broken by the consumer.
8. for hygienic products whose seals have been broken by the consumer.
Exclusion of the right of withdrawal is only possible for services:
1. concerning accommodation, transport, restaurant business or leisure activities to be carried out on a certain date or during a certain period;
2. whose delivery has started with the consumer's express consent before the cooling-off
period has expired;
3. On betting and lotteries.
Article 9 – The price
During the validity period mentioned in the offer, the prices of the products and/or services
offered will not be increased, except for price changes due to changes in VAT rates.
Notwithstanding the previous paragraph, the entrepreneur may offer products or services
whose prices are subject to fluctuations in the financial market and over which the
entrepreneur has no influence, with variable prices. This link to fluctuations and the fact that
any stated prices are target prices shall be stated with the offer.
Price increases within 3 months of the conclusion of the agreement are only allowed if they
result from legal regulations or provisions.
Price increases from 3 months after the conclusion of the contract are only allowed if the
entrepreneur has stipulated it and:
1. they result from statutory regulations or provisions; or
2. the consumer has the power to terminate the agreement from the day on which the price increase takes effect.
The place of supply as referred to in Article 5(1) of the Value Added Tax Act 1968 is the country in which transportation begins. In the present case, this supply takes place outside
EU. Accordingly, the postal or courier service will collect import VAT or handling charges
from the customer. Consequently, no VAT will be charged by the entrepreneur.
The prices listed on our website for products include delivery charges, but do not include any fees, taxes, duties or similar government-imposed charges ("duty unpaid and untaxed").
All duties, fees, rights, taxes or other governmental charges and declarations for importing
the products to the delivery address are your responsibility, are borne by you and are not
included in the prices of the products. For all deliveries, additional costs may arise in
individual cases for which the seller is not responsible and which must be borne by the
customer. In addition to possible shipping costs, these may include customs duties or import
taxes if the goods are shipped from a non-EU country (China). Customs duties or import
taxes are not paid by us and are the responsibility of the buyer. Our goods are always
shipped DDU (delivery duty unpaid) / "duties unpaid and untaxed". The buyer is responsible
for the correct payment of import duties and/or import taxes and must fully comply with all
laws and regulations of the importing country. As rules for importing goods vary from country
to country, you should check your country's customs duties and import taxes before placing
your order. The buyer is obliged to check that all laws and regulations of the importing
country have been complied with upon receipt of the goods.
All prices are subject to printing and typesetting errors. No liability is accepted for the
consequences of misprints and typesetting errors. In the event of misprints and typesetting
errors, the entrepreneur is not obliged to deliver the product according to the incorrect price.
Article 10 - Conformity and Warranty
The entrepreneur guarantees that the products and/or services comply with the agreement,
the specifications mentioned in the offer, the reasonable requirements of soundness and/or
usability and the existing statutory provisions and/or government regulations on the date of
the conclusion of the agreement. If agreed, the entrepreneur also guarantees that the
product is suitable for other than normal use.
A guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal
rights and claims that the consumer can assert against the entrepreneur on the basis of the
agreement.
Any defective or wrongly delivered products should be reported to the entrepreneur in writing
within 14 days after delivery. Products must be returned in their original packaging and in
new condition.
The entrepreneur's guarantee period corresponds to the manufacturer's guarantee period.
However, the entrepreneur is never responsible for the final suitability of the products for
each individual application by the consumer, nor for any advice regarding the use or
application of the products.
The guarantee does not apply if:
1. The consumer has repaired and/or modified the delivered products himself or had them
repaired and/or modified by third parties;
2. The delivered products have been exposed to abnormal conditions or otherwise treated
carelessly or contrary to the instructions of the entrepreneur and/or treated on the
packaging;
3. The defectiveness is wholly or partly the result of regulations imposed or to be imposed by the government on the nature or quality of the materials used.
Article 11 - Delivery and execution
The entrepreneur will take the greatest possible care when receiving and executing orders
for products.
The place of delivery is the address that the consumer has made known to the company.
Subject to what is stated in article 4 of these general terms and conditions, the company will
execute accepted orders with convenient speed but at the latest within 30 days, unless the
consumer has agreed to a longer delivery period. If delivery is delayed, or if an order cannot
or can only be partially carried out, the consumer will be informed about this at the latest 30
days after the order was placed. In that case, the consumer has the right to dissolve the
agreement without costs and the right to possible damages.
In case of dissolution in accordance with the previous paragraph, the entrepreneur will
refund the amount paid by the consumer as soon as possible, but at the latest within 14 days
after dissolution.
If delivery of an ordered product turns out to be impossible, the entrepreneur will make an
effort to provide a replacement article. At the latest upon delivery, it will be reported in a clear
and comprehensible manner that a replacement article is being delivered. With replacement
articles, the right of withdrawal cannot be excluded. The costs of any return shipment shall
be borne by the entrepreneur.
The risk of damage and/or loss of products rests with the entrepreneur until the moment of
delivery to the consumer or a representative previously designated and made known to the
entrepreneur, unless explicitly agreed otherwise.
Article 12 - Duration transactions: duration, termination and renewal
Termination
The consumer may terminate an open-ended contract that was concluded for the regular
supply of products (including electricity) or services at any time, subject to agreed
termination rules and a notice period not exceeding one month.
The consumer may terminate a fixed-term contract that was concluded for the regular supply
of products (including electricity) or services at any time towards the end of the fixed-term,
subject to agreed termination rules and a notice period not exceeding one month.
The consumer may amend the agreements mentioned in the previous paragraphs:
terminate at any time and not be limited to termination at a particular time or period; at least terminate them in the same way as they were entered into by him; always terminate with the same notice period as the entrepreneur has stipulated for himself.
Renewal
An agreement entered into for a definite period of time and which extends to the regular
supply of products (including electricity) or services may not be tacitly extended or renewed
for a definite period of time.
Notwithstanding the previous paragraph, a fixed-term contract that has been concluded for
the regular delivery of daily or weekly newspapers and magazines may be tacitly renewed
for a fixed term not exceeding three months, if the consumer may terminate this renewed
contract towards the end of the renewal with a notice period not exceeding one month.
A fixed-term contract that has been concluded for the regular delivery of products or services
may only be tacitly renewed for an indefinite period of time if the consumer may terminate
the contract at any time with a period of notice that does not exceed one month and a period
of notice that does not exceed three months in the event that the contract relates to the
regular, but less than once a month, delivery of daily or weekly newspapers and magazines.
A fixed-term contract for the regular supply of daily or weekly newspapers and magazines by
way of introduction (trial or introductory subscription) is not tacitly continued and ends
automatically at the end of the trial or introductory period.
Duration
If a contract has a duration of more than one year, after one year the consumer may
terminate the contract at any time with a notice period not exceeding one month, unless
reasonableness and fairness oppose termination before the end of the agreed duration.
Article 13 – Payment
Unless otherwise agreed, the amounts owed by the consumer should be paid within 7
working days after the start of the reflection period referred to in Article 6(1). In case of an
agreement to provide a service, this period starts after the consumer has received the
confirmation of the agreement.
The consumer has the duty to immediately report inaccuracies in payment details provided
or mentioned to the operator.
In case of non-payment by the consumer, subject to legal restrictions, the entrepreneur is
entitled to charge the reasonable costs made known to the consumer in advance.
Article 14 - Complaints procedure
Complaints on the performance of the agreement must be submitted to the entrepreneur
within 7 days, fully and clearly described, after the consumer has identified the defects.
Complaints submitted to the entrepreneur will be answered within a period of 14 days from
the date of receipt. If a complaint requires a foreseeably longer processing time, the
entrepreneur will respond within the 14-day period with a notice of receipt and an indication
of when the consumer can expect a more detailed answer. If the complaint cannot be resolved by mutual agreement, a dispute arises which is susceptible to dispute resolution.
A complaint does not suspend the operator's obligations unless the operator indicates
otherwise in writing.
If a complaint is found valid by the operator, the operator will, at its discretion, either replace
or repair the delivered products free of charge.
Article 15 – Disputes
Contracts between the entrepreneur and the consumer to which these general terms and
conditions relate are exclusively governed by Dutch law. Even if the consumer resides
abroad.
Article 16 – CESOP
As a result of the stricter measures introduced from 2024 regarding the "Amendment to the
Value Added Tax Act 1968 (Payment Service Providers Directive Implementation Act)" and
thus the introduction of the Central Electronic System for Payment Information (CESOP),
payment service providers will be able to register data in the European CESOP system.
Article 17 – Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
Article 18 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: Privacy Policy
By making a purchase or entering your e-mail address, you agree to receive marketing e-mails.